Clear timelines for ready-made, pre-order, and custom rugs.
Ready-to-ship rugs usually leave the studio within 3-5 business days. Made-to-order and pre-order rugs are tufted after purchase and usually ship in 2-4 weeks, depending on size and detail.
Enter your ZIP code in the cart to see your price for Standard, Expedited and Overnight shipping before you pay. Rates depend on your location and the size of your rug. Delivery times start once your rug leaves the studio. Very large custom pieces may need a special shipping quote, and we will reach out if so.
Tracking is emailed when your order is marked shipped. You can also see tracking from your account order history after logging in.